Child Privacy Terms

We believe you should always know what data we collect from your child, how we use it, and that you should have meaningful control over both. We want to empower users to make the best decisions about the information that they share with us about their children. In fact, we made a short video for children that highlights the most important details in our Services Privacy Policy and Children’s Privacy Policy that they should know about. We offer a Student Data Privacy Addendum, an agreement we enter into with schools or districts that further describes our duties, responsibilities, and commitments with respect to Student Data that we collect or receive.

This Children’s Privacy Policy applies solely to the ClassDojo Services (defined in the Services Privacy Policy) and does not apply to the informational website located at https://www.classdojo.com (the "ClassDojo Website"). The ClassDojo Website Privacy Policy is located here. Our full Services Privacy Policy for all users is located here. Additionally, if your child is using our Dojo Tutoring product, please find the Dojo Tutoring Privacy Policy located here.

You should read this policy in full, but here are the highlights:

• Personal Information We Collect: Please see this page where we detail the personal information we collect from each child (including students and children using the Service not connected to a school or classroom (“Outside School Child Users”), including the sources from which the information was collected, the business purpose for which the information was collected, and the third parties with whom we share or disclose personal information for a business purpose. You can also find more details below.

• How We Use the Information We Collect: We use the personal information we collect from students and Outside School Child Users (or about students and Outside School Child Users from teachers and parents) to provide and improve the Service, for educational purposes, security, and safety purposes, including enforcing our Terms and addressing offensive content (including with the information collected through an Outside School Child User’s customer service reporting), to comply with legal process or other laws; or as allowed by law. We will not require students or Outside School Child Users to provide more personal information than is reasonably necessary to participate in the Service. See here for more information on our use of information collected from students and Outside School Child Users, including for educational and other learning activities at home through certain premium features that may be purchased, ("Premium Features").

• Data Retention: Retention and deletion of Student Data and education records is at the direction of the school. We enter into Student Data Privacy Addendums with schools or districts that further describe our duties, responsibilities, and commitments with respect to Student Data that we collect or receive. In addition, we will not retain student personal information for any longer than is necessary for educational purposes and legal obligations, or to provide the Service for which we receive or collect the student personal information. We protect students with our industry-leading Student Data Protection Policy: we automatically delete their Feedback Points awarded in the classroom or school after a year, and we delete Students' Accounts if they're inactive for more than twelve months. Some content within a student account utilized in school or for educational purposes connected to a school or classroom ("Student Account") will be kept after deletion of the account for school compliance reasons (e.g., maintenance of "education records" under the Family Educational Rights and Privacy Act (FERPA) or "Student Data" under state student privacy laws or equivalent laws in international jurisdictions) and will not be deleted until we receive direction from the school. This can include content uploaded by a child or student, teacher, school leader, or parent.
  For Outside School Child Users, personal information associated with their Outside School Child User’s account (“Outside School Child Account”) will be kept until the account is deleted or until we no longer need the information to provide the Service, whichever occurs first. Additionally, some information is deleted or anonymized automatically after a set period of time. For additional information on our retention periods, see here.

• What Children's Information is Shown Publicly? No Student's Account, or Outside School Child Account, profile, or Portfolio is made available or visible to the general public through ClassDojo. For a list of what logged-in student users and Outside School Child User's information can be viewed by other logged-in ClassDojo users, please see our FAQ. In addition, please see our FAQ for Dojo Islands for details on the limited non-personal information of Outside School Child Users that can be viewed by Home Island Guest Users (as defined below) that play Dojo Islands without logging in.

• We Never Sell Personal Information: We will never sell or rent your student or Outside School Child User’s personal information or non-personal information. We will only disclose personal information as set forth in the Services Privacy Policy (including the below Children’s Privacy Policy), such as with a limited set of third-party service providers necessary to provide or develop our Services (such as database hosting) or as required by law, and we will be transparent about who these service providers are.
  We will contractually require that these service providers process personal information in accordance with our instructions and consistent with this Children’s Privacy Policy. We ensure that these service providers employ reasonable and comprehensive data protection and security protocols. See here for more details.
  We make clear commitments, consistent with our obligations under the Student Privacy Pledge, regarding how we handle student data in the event of a change to our organization (such as a merger) where personal information that we have collected from users would be one of the assets transferred or acquired. Consistent with the Student Privacy Pledge and applicable state and federal laws, in connection with such a change to our organization, our Privacy Policy and the below Children’s Privacy Policy, will continue to apply to your student or Outside School Child User’s information, and any acquirer would only be able to handle your personal information as per these policies (unless you give consent to a new policy). Please see here for more details.

• We never use student or children's information for behaviorally targeted or third-party advertising: Information collected from students and Outside School Child Users (including personal information and information collected automatically) is never used or disclosed for third-party advertising. We also do not place any third-party advertisements in student or Outside School Child User logged-in areas of the Service. Additionally, personal information collected from students and Outside School Child Users is never used for behaviorally-targeted advertising to students or Outside School Child Users by us or any third-party. We may present contextually relevant recommendations (which means not using student or Outside School Child User personal information) for educational content for either our own products (e.g., Premium Features) or third-party products and services ourselves that we believe may be of interest to a student (e.g., our co-created content with Yale University on Mindfulness, and Heart of a Champion series) or an Outside School Child User.

• You own your data: We don't own any content or information you provide or we receive - you (parents or your child) will own your student or Outside School Child User’s content and information.

• Security and Privacy by Design and Default: We use security industry best practices to protect childrens’ personal information, including using encryption and other security safeguards to protect childrens’ personal information. We design products with security and privacy in mind from day one. See here for more information as well as our Security Whitepaper and Privacy Center.

• Transparency and Choice: We will be transparent about our practices so that you can make meaningful choices about how your student or Outside School Child User’s personal information is used. If we make a material change, we will provide prominent notice by posting a notice on our Service or this website page and/or we will notify you by email (if you have provided an email address to us). See here for more information.

• Right to Access, Correction, and Deletion of Data: We support access to, correction, and deletion of children's personal information by the student/Outside School Child User or their parent or legal guardian, either by 1) assisting the school in meeting its requirements for access, correction, and deletion or by responding to requests we receive from schools, or 2) directly responding to requests from parents or legal guardians when the information is collected from an Outside School Child User, and ClassDojo obtains the consent directly from the parent or legal guardian. Where we are directly responding to requests from parents or legal guardians, the school would not be acting as the agent of the parent and consenting - such as when the parent is using our Premium Features or uses ClassDojo not connected to a school.
  You can contact us here once you are signed in to your account to submit a request to access, correct, or update your student or Outside School Child User’s personal information, or your child can use the features in their account settings to do so. See here for more information on your or your child’s rights, including about any additional rights you or your child may have depending on the jurisdiction you reside in.

![ClassDojo signed the Student Privacy Pledge][image1] ![][image2]![][image3] 

Full Policy begins below

Protecting children’s privacy is especially important to us - we’re educators and parents ourselves, after all. This is why ClassDojo participates in the iKeepSafe Safe Harbor program. iKeepSafe has granted ClassDojo the COPPA Safe Harbor seal signifying its Website, Platform, and Apps have been reviewed and approved for having policies and practices surrounding the collection, use, maintenance and disclosure of personal information from children are consistent with the iKeepSafe COPPA Safe Harbor program guidelines.

ClassDojo also holds the iKeepSafe FERPA Certification. This means that our Website, Platform, and Apps have been reviewed and approved for having policies and practices that help schools meet their FERPA obligations and are compliant with the federal mandates for the requirements for entities deemed to be “school officials” under FERPA.

ClassDojo is also a signatory to the Student Privacy Pledge. We agree to a set of principles intended to safeguard student privacy, including responsible stewardship, protection, and transparent handling of student personal information. Read more about the Student Privacy Pledge here.

For more information about COPPA and generally protecting children’s online privacy, please visit OnGuard Online.

![ClassDojo signed the Student Privacy Pledge][image1] ![][image2]![][image3]  TRUSTe

We’ve also made a short video for children that highlights the most important details in our Children’s Privacy Policy that they should know about. We also have a Student Data Privacy Addendum, an agreement we enter into with schools, that further describes our duties, responsibilities, and commitments with respect to Student Data that we collect or receive.

This Children’s Privacy Policy explains our information, collection, disclosure, and parental consent practices with respect to information provided by children, and uses terms that are defined in our general Services Privacy Policy. For our full Services Privacy Policy please see here. Any terms not defined in this Children’s Privacy Policy are defined in the Services Privacy Policy. This policy is in accordance with the U.S. Children’s Online Privacy Protection Act and its implementing regulations under the Children’s Online Privacy Protection Rule (collectively “COPPA”).

ClassDojo extends the U.S -based COPPA consent protections in all jurisdictions, even if not required. If we rely on other legally applicable grounds for processing children’s personal information (e.g. if we rely on legitimate interest in the European Union and the United Kingdom when acting as a Controller), we will still use the FTC COPPA consent methods described to provide further transparency for parents.

Basically,

ClassDojo is certified COPPA-compliant, has a certification stating that its policies and practices help schools meet their FERPA obligations, and has also signed the Student Privacy Pledge. ClassDojo extends the U.S.-based COPPA consent protections to all jurisdictions, even if not required.

We collect two types of information from children: (1) information collected from children, including information that children voluntarily provide us by using the Services (described below under “Information Children Provide to Us”) and information about children from their educator or parent as described below under the “Information Collected About the Child from Educators and Parents Combined with Children’s Data” section; and (2) information collected automatically as result of children’s use of the Services (described below under “Information We Collect Automatically”).

The statements we make regarding the information we collect from or about students and children using ClassDojo through a Student Account or an Outside School Child Account, such as those using our Premium Features or Home Islands at home who are not connected to a school, and how we use this information applies equally to all students and Outside School Child Users regardless of their age. Accordingly, where this Privacy Policy references students or Outside School Child Users or any information collected from or about students or Outside School Child Users, it applies to students and Outside School Child users under 13 years old and over 13 years old. Please note, however, that for Outside School Child Users, we have different data retention policies as this information would not be retained beyond account deletion as may be required under the Family Educational Rights and Privacy Act (FERPA) or other state student privacy laws (or equivalent laws in international jurisdictions) for “education records” or “Student Data”.

Information Collected From Children

ClassDojo collects the minimum amount of information from students and Outside School Child Users necessary to register for an account on the Service. Additionally, ClassDojo will not condition a child’s participation in an online activity on the Service on the child providing more personal information than is reasonably necessary to participate in the Service. If we discover that we have collected information from a child in a manner inconsistent with COPPA, we will take appropriate steps to either delete the information or immediately seek the parent's consent for that collection. This information is necessary to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the Service and for security and safety purposes.

For more detail on the categories of personal information collected from students and Outside School Child Users, as well as the sources from which the information was collected, the purposes for which the information was collected, and the third parties with whom we disclose such personal information for a business purpose, please see our Information Transparency chart In addition, please see our Mobile App Permissions chart for more detail on our mobile app permissions. 

Information Children Provide to Us

We collect information from children in the following ways:

Student Accounts

• Student Account Creation

Currently, Student Accounts are created in the following ways: (1) by the student’s parent; (2) by the student’s teacher; or (3) by the student themselves.

(1) By the parent: When a parent sets up a Student Account for their child, they will first need to create a parent account and connect to their child. In accordance with COPPA, we may ask the parent to provide the date of birth or age of their child, and if the child is under 13, we will also then seek to obtain parental consent in order to proceed with creating their child’s Student Account. If a parent connected to their child through an invitation from their child’s school, we don’t ask the child’s parent for any additional information regarding their child during the Student Account creation but link the account to the name and information provided by the child’s teacher. The parent may choose to provide additional information such as their child’s date of birth. Once the child is connected to a school, the parent may also access the Student Account through the student login methods. A parent may also set up an Outside School Child Account as noted below.

(2) By the student’s teacher: If a student’s school or teacher elects to utilize Student Accounts in school or otherwise sets up a student’s account, the school will be responsible for providing parental consent under COPPA. Teachers may provide parental consent through what is commonly referred to as “school consent” under COPPA, where teachers have certified that they are acting as the agent of the parent and consenting on the parent’s behalf to create the Student Account on behalf of the student and let students use the Service for educational purposes. For clarity, while it is ClassDojo’s obligation to comply with COPPA as a whole, we rely on schools to provide consent under COPPA by acting as the agent of the parent, but only after providing the school with the required notices set forth here. For more information on "school consent" under COPPA, please see the FTC's FAQ Section N as well as the FTC’s Policy Statement on Education Technology and COPPA.

The teacher will provide the student’s name to set up the account, and possibly the student’s date of birth, or if the school or district is using an integrated Student Information System (“SIS”) this information will be collected directly from the school or district through such SIS as allowed by that district or school. Additionally, this information may also be provided to ClassDojo through a third party service provider (e.g. Edlink) collecting this information directly from the district or school through the district’s SIS as instructed and allowed by that district. See here more information on the SIS integration. After doing so, if the teacher is creating the Student’s Account, the teacher will be able to share a student login method. Additionally, teachers may choose to allow students to log in on the Service using their Google for Education or other Google Accounts (“Google Login(s)”). Please see here for more information on Google Login. We don’t ask students to enter any other personal information for their account registration when a teacher sets up their account.

(3) By the student: Alternatively, a teacher may choose to allow students to set up their own Student Account. When students set up their own Student Account, we may ask students to provide a unique username, or their email, and a password. Consistent with the requirements of COPPA, we may also ask for the child’s age or date of birth, and will ask for a parent or guardian email address from the child so we can seek verifiable parental consent or provide parental notice (as applicable). We will not use parent emails provided this way to market our Service to the parent or for any other purpose unless the parent has opted in to email marketing or has separately created an account on our Service. We don’t ask students to enter any other personal information when setting up a Student Account.

Any Student Account (or access to a Student Account) created for the student by the parent, or the student’s teacher in class, or the student directly, are linked together (these are not different accounts). Additionally, any Outside School Child Account will also be linked with the Student Account (if both exist), but only certain content will be viewable by the child’s teacher and only certain limited Student Data linked or shared between the two accounts. Please see our ”Sharing Student Data For Non-School Use” section below as well as our FAQ for more details.

• Student User Content - Photos, Videos, Documents, Drawings, Student Activity Responses, and Journal Entries in Student Accounts

Once a Student Account is created (whether created by the student’s teacher or parent or the student themself) and parental consent is obtained (including through school consent), students will be able to post in their Student Accounts. This includes responding to teacher Activities with Student Activity Responses or adding items (such as photos, videos including voice and audio information, written notes, and uploaded files or documents) to their ClassDojo Portfolio- which will be collected by ClassDojo once the content has been actively saved by the child within the Service. Until the content is actively saved by the child, it is temporarily stored locally on the child’s device. The student’s teacher must approve the post made by students in their Student Account on their Portfolios, including any Student Activity Responses, before it is shared with parents on Portfolios. Once a post has been approved by the teacher, any subsequent comments or replies to that post by the student will be added without approval by the teacher and also become visible to the parent.

Any content uploaded by a student in their Student Account in the classroom by their teacher, parent, or themselves, or by the child or parent in their Outside School Child Account, will appear visible in both accounts. However, certain content uploaded in the Outside School Child’s Account will not be viewable by the teacher in the Student Account. Please see our FAQ for more details.

• Portfolio Comments in Student Accounts

If a student’s teacher has elected to provide Portfolio Comments on their Student Activity Responses or on any other content uploaded by students to Portfolios, the student may also respond to these comments. The student's teacher must approve the post made by students through their Student Account, before it is shared with parents on the student's portfolio. Prior to the approval of portfolio content by the child’s teacher, any Portfolio Comments between the teacher and the student can’t be viewed by the student’s parent, but any connected parents will receive a notice indicating that Portfolio Comments is being utilized by their child’s teacher and can discuss the use of Portfolio Comments with their child’s teacher. Once the Student Activity Responses (or other content) have been approved by the student’s teacher, the Portfolio Comments will then be viewable by the parent (but may have been previously edited by the student’s teacher). Parents are able to view their own child's portfolio (through their own parent account) after the teacher has approved the student-submitted content as mentioned above, including Student Activity Responses. Parents will then also be able to view any content uploaded by their child, or their child’s teacher. Please note that parents may not see prior drafts of the student-submitted content or Portfolio Comments prior to the final teacher approval that allows parents to access and view and may not see all Feedback Points awarded by the teacher in school if the teacher has elected not to show these. Please also note that additional Portfolio Comments on a previously approved portfolio post are not first approved by the student’s teacher before being posted on the student’s portfolio.

• Viewing and Commenting on Stories through Student Accounts

Students with Student Accounts may also view or “like” content on the Class Story and provide comments, however, they will not be able to post content (such as videos or photos) to either the Class Story or School Story. Currently, students are limited to posting content to just their own portfolio or through access to the Premium Features given to them by their parents. Teachers have the ability to turn off the commenting feature for students as well and can delete any individual user comment. Parents will can also be notified when their child posts a comment in a Class Story or School Story. If any user needs to report any abuse or inappropriate content on a Class Story or School Story that has not been addressed by the connected teacher or school, they may do so by emailing at safety@classdojo.com.

• Class Islands

As part of the Services, students have the ability to to visit a virtual world with their ClassDojo monster with their Student Account where they can engage in various activities (e.g. explore, build, and play certain games) and interact with other children (including their classmates of the same grade level) inside of the classroom (“Class Islands”). Please see here, for more details on what other children may see about the child while in Class Islands) and how children can interact with each other. When a child engages with Class Island, we will collect activity and progress information, including the child’s monster avatar, the monster parts or other virtual items unlocked or acquired, levels completed, building activities or other accomplishments, ClassDojo’s fictional currency earned or spent, and social connections (e.g. their classmates ). ClassDojo may also collect the contents of communications between children - such as messaging within the Class Islands that may include pre-canned chat messages. ClassDojo may notify and share information about these reports with parents if follow-up is necessary based on the information collected. A teacher may disable access to Class Islands for their students at any time.

• Location Information

We never request precise geolocation data from students and no student location data is available publicly. From students, the primary form of location data is based on IP Addresses. If students upload photos or videos from their computer, or from their phone's camera roll directly, as opposed to choosing to use ClassDojo’s own application camera, we collect what the device sends us. If the device sends us Exchangeable Image File Format (EXIF data) (metadata contained within the image file - e.g. camera model, lighting conditions, and location (if enabled)) this can contain location data (and may contain precise location data). We strip all EXIF data, including the location information, from the photo before it is viewed by other users (e.g., the parent in Portfolios). If a student accesses and uses our mobile camera within the application itself, the camera has been configured so as to not collect any EXIF data, therefore the EXIF information is not stored (as opposed to if a parent uses their device’s own camera roll).

Outside School Accounts

• Outside School Child Account Creation

Currently, Outside School Child Accounts are created in the following ways: (1) by the Outside School Child User’s parent; or (2) by the child or Outside School Child User themselves.

1. By Parents: Parents can set up their parent account without connecting to their child’s class, but will not be connected to their child’s school (or any activity on their child’s account in school (e.g. the Student Account)). If the parent is not connected to their child’s school, the parent must provide their child’s name (last name is at the option of the parent) and can create the Outside School Child Account. Once we have obtained parental consent, the child’s Outside School Child Account will be set up and accessible by toggling from the parent account. If a child is connected to a school, the parent can also elect to have the child's information obtained in connection with the child’s Student Account used to fill in the child's name for the Outside School Child Account creation and has consented to the sharing of this Student Data for the Outside School Child Account.

2. By the Child: An Outside School Child User may also set up their own Outside School Child Account. We may ask the Outside School Child User to provide a unique username, or their email, and a password. Consistent with the requirements of COPPA, we may also ask for the child’s age or date of birth, and will ask for a parent or guardian email address from the child so we can seek verifiable parental consent or provide parental notice (as applicable). We will not use parent emails provided this way to market our Service to the parent or for any other purpose unless the parent has opted in to email marketing or has separately created an account on our Service and we will delete the parent email if the parent does not provide consent. We don’t ask Outside School Child Users to enter any other personal information when setting up an Outside School Child User Account.

Any content uploaded by a child or parent in their Outside School Child Account, will appear visible in both the Outside School Account and Student Account. However, certain content uploaded in the Outside School Child’s Account will not be viewable by the teacher in the Student Account. Please see our FAQ for more details. Additionally, any Outside School Child Account will also be linked with the Student Account (if both exist), but only certain limited Student Data linked or shared between the two accounts. Please see our ”Sharing Student Data For Non-School Use” section below as well as our FAQ for more details.

• Premium Features (Student Accounts and Outside School Child Account)

Parents may choose to allow their children to access and use certain Premium Features within the child’s Student Account or their Outside School Child’s Account. A parent will first need to have their own parent account and be required to use either their Apple ID, Google Account, or other payment method, to purchase the Premium Features. If a parent is purchasing Premium Features from within their child’s Student Account or Outside School Child’s Account on their mobile device, they will also need to go through a “parental gate” prior to purchasing. Prior to allowing a child (or children) access to their Student Account or Outside School Child’s Account in order to access the Premium Features, we will also require parental consent. Once we have obtained parental consent, the children’s features will be unlocked for their children to utilize within their Student Account or Outside School Child’s Account. Although not required under COPPA, we may choose to impose parental consent requirements on students or children 13 and above at our discretion. Parents may provide Home Points and additional content about their child as set forth below under the "Premium Features and Home Points" section below.

In addition, the child can customize their monster with additional monster parts available with Premium Features and these changes to their monster may be shown in their Student Account in class.

• Home Islands

If a child’s parent has given parental consent, their child, using their Outside School Child Account, may visit a virtual world with their ClassDojo monster where they can engage in various activities (e.g. explore, build, and play certain games) and interact with other children (including their classmates and schoolmates) outside of the classroom (“Home Island”). Parents may turn off the ability for their child to play in Home Islands. When a parent turns off the ability for their child to play on Home Islands, this will not turn off the ability for the child to play on the Class Island in school. Please see here, for more details on what other children may see about the child while in Home Island and how children can interact with each other. When a child engages with Home Island, we will collect activity information, including the child’s monster avatar, the monster parts unlocked, levels completed, building activities or other accomplishments, ClassDojo’s fictional currency earned or spent, and social connections (e.g. their classmates or schoolmates of the same grade level). ClassDojo may also collect the contents of communications between children - such as messaging within Home Islands.

Guest child users that do not otherwise have a ClassDojo account in connection with either home or school use may also be invited by a current Home Island child user (e.g. via a QR Code) to enter Home Island (“Home Island Guest Users”). Home Island Guest Users will have limited functionality and ClassDojo will either (i) not collect any personal information from such Home Island Guest Users or (ii) only collect limited device identifiers hat may be considered personal information (and not further collect any other personal information of the Home Island Guest User) solely for providing support for the internal operations (as that term is defined under COPPA) of Home Island (e.g. to authenticate the Home Island Guest User). Please see here for details on the limited non-personal information of Outside School Child Users that can be viewed by Home Island Guest Users that play Dojo Islands without logging in.

• Location Information

We never request precise geolocation data from Outside School Child Users and no Outside School Child User location data is available publicly. From Outside School Child Users, the primary form of location data is based on IP Addresses. If Outside School Child Users upload photos or videos from their computer, or from their phone's camera roll directly, as opposed to choosing to use ClassDojo’s own application camera, we collect what the device sends us. If the device sends us Exchangeable Image File Format (EXIF data) (metadata contained within the image file - e.g. camera model, lighting conditions, and location (if enabled)) this can contain location data (and may contain precise location data). We strip all EXIF data, including the location information, from the photo before it is viewed by other users (e.g., the parent in Portfolios). If an Outside School Child User accesses and uses our mobile camera within the application itself, the camera has been configured so as to not collect any EXIF data, therefore the EXIF information is not stored (as opposed to if a parent uses their device’s own camera roll).

Conduct and Safety Information

ClassDojo may review and collect certain data when a child uses the Dojo Islands in-game report feature to flag inappropriate content. This data may include the reporter’s User ID, timestamp, Island type (Class or Home Island) and Island ID, relevant class or school information (such as class name, teacher’s email, and school verification status), a screenshot of the reported content, and details of other users present on the island at the time of the report. This information is used to assess and address offensive content, and to keep the platform safe and secure. ClassDojo may notify and share this information with parents if follow-up is necessary based on the information collected.

User Testing

We may conduct Zoom-recorded playtests and interviews to gather insights on new ClassDojo features like Dojo Islands. To that end, we may collect minimal information from children needed for the tests, including device-specific information (as noted below), test session details (e.g., interaction data and feedback from participants), communication contents, general location, Zoom recordings, and related product and event logs. Zoom may also collect the following from the device: information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, WiFi information, and other device information (like Bluetooth signals). Please see Zoom’s Children’s Education Privacy Statement for more information. We also collect from the parent their name and email, as well as the name of their child.

Parents must be present for these playtests and interviews, provide COPPA consent, and sign a separate participant release before testing. We use this user testing data for internal analytics to improve ClassDojo’s features. We retain the data only as needed, and delete the recordings from Zoom after 14 days, but may retain the recordings on our servers (or elect to have Zoom retain these) for as long as necessary to conduct the internal analysis or as allowed by law. The data is encrypted in transit and at rest, and shared only with necessary back-end service providers like Zoom.

Information Collected from Educators or Parents Combined with Children’s Data

While not collected directly from the child, teachers, School Leaders, authorized members of the school staff (“Admins”) and school district staff (“District Users”), and parents may provide the personal information set forth below about a child which we will link or combine with the information listed above that we collect from the child.

Teachers, School Leaders, Admins and District Users about students:

• Demographic Information: The child’s first and last name, date of birth, student grade, class name (or list of all class names), school name and location, and agents (connected students/family) may be provided by these users. This information may also be provided through an integrated SIS (or through a third party service provider (e.g., Edlink) collecting this information directly from the district or school through the district's SIS) both as allowed and instructed by that district. In this scenario, if a district deletes a student from their roster, we promptly delete our corresponding roster record, but retain access to that student’s ClassDojo profile until the district disables SSO for that student. Separately, teachers can choose to provide full names for students (e.g., first name and last name) when setting up their class; they can also opt to only provide non-identifying information (e.g., just first name and seat number).

• Feedback Points: Feedback Points which may be given by the teacher, School Leader, or authorized Admins to the child (including both points awarded in the classroom or points awarded in school outside the classroom). These Feedback Points cannot be viewed by the general public through our Service. A student’s Feedback Points and any notes the teacher adds about the point, can only be viewed on ClassDojo as set forth below:

  • Classroom feedback points: These points can be awarded to the child by the child’s teacher, and are viewable by the child, the child’s teacher (who awarded them), any connected parent accounts (if the teacher has elected to show them to the parent), and School Leaders. If the teacher chooses to display totals to the class, other students in the class may be able to see each other’s aggregated totals (but not individual feedback points). We may also present aggregate summaries (e.g. of total percentage) of Feedback Points awarded by the teacher along with any photos from a Class Story or School Story to parents.
  • School-wide feedback points: These points can be awarded by any School Leader, teacher, or Admin for activities outside of the classroom (such as responsibility, teamwork, respect, compassion). They can be viewed by the child, any connected parent accounts, School Leaders, and Admins. Other teachers may see these points if a child ranks at the top of the rankings in a particular category.

• Content on Portfolios, Class Story and School Story: Content (including photos and videos) added to the child’s portfolio or Class Story or School Story by the teacher, and any activities assigned by the teacher as well as comments or communications from the child’s teacher to the child on these activities may be collected. We combine Class and School Story posts (which may include the child’s name, class details, and photos) into a unified single feed for authorized Admins, including School Leaders. This consolidated information is used by School Leaders to enable more visibility into school activities, including to track, monitor and engage with school activities effectively. School Leaders can access all Story posts from individual classes and the entire school in chronological order. They can also like and comment on Class or School Stories, and view engagement details on each post, but currently can only add posts to School Stories, not Class Stories. The child’s teacher may choose to select certain photos of the child previously posted on their Class Stories to be included in digital photo albums called Dojo Photobooks. We will send these selected photos as well as class details (e.g., class year, grade level) about the child to a service provider to create these Dojo Photobooks. These Dojo Photobooks may include photos of the child’s class activities, projects, or school events, and will be made available for any parent to print and purchase.

• Artificial Intelligence (“AI”) Classroom Tools and AI Productivity Tools: The child’s teacher may choose to provide text only (no video or photo) “inputs” (which may include personal information about the child, such as their name, class participation details, or homework responses) to the ClassDojo teacher AI tools used to assist the teacher within the classroom (“AI Classroom Tools”) to generate various school-related content or “outputs”, such as Class Story posts, messages, assessments, thank-you notes, and report card comments. For instance, the child’s teacher might use the child’s name and class participation details to draft an editable Class Story post about a recent project or field trip, or draft an editable thank-you note or editable report card commentary. The content created through this process in connection with the AI Classroom Tools, including the AI-generated “outputs” will only be shared with the child’s parents, the child, and authorized teachers and Admins. In addition, ClassDojo may provide certain AI features to assist teachers, School Leaders and Admins with certain non-classroom related use tasks (e.g. uploading rostering lists) (“AI Productivity Tools”). These users may choose to provide “inputs” that may contain text or photos/videos (e.g. a photo of a classlist of students) in connection with the use of these AI Productivity Tools. For more information on the “input” from teachers, School Leaders, and Admins, and “prompts” (or instructions) submitted by ClassDojo and used to generate the AI “outputs”, as well as the information shared with our Large Language Model (“LLM”) service providers, please see our AI Transparency Note.

Parents about their child:

• Demographic Information: Additionally, if not previously provided by the child or their teacher, when creating the child’s Student Account or Outside School Child Account, parents may provide their child’s name and date of birth or age. We may pre-populate the child’s name when a parent uses their ClassDojo Services account to login to any existing Dojo Tutor account that the parent may have. See the Dojo Tutor Privacy Policy for more details as well as the “Sharing of Student Data for Non-School Use” section below.

• Premium Features and Home Points: A parent may choose to allow their child to access and use certain Premium Features within the child’s Student Account or their Outside School Child's Account. A parent can award and customize Home Points as well as Rewards to a child for educational and other learning activities completed at home not in connection with school use (e.g. the child cleaning their room). Additionally, parents can give a Home Point when they see that the child has received a Feedback Point from school to celebrate them ("Applause"). The Home Points may be combined with the Feedback Points earned in school for a combined point total. All points (Home Points or Feedback Points in school) are collected by ClassDojo and may be used by ClassDojo to provide the Service, including providing certain Premium Features (e.g. enhanced reports), sending push notifications or other in-app notifications to the child and for internal analytics on product usage. For all points (Home Points or Feedback Points in school) and the reports generated that show these points, we also collect product events (e.g., the number of points given, skill, which reports are viewed, etc.). The content related to Home Points, and Rewards, is viewable by the connected parent account(s) and the child using their Student Account or Outside School Child Account and are not viewable by the child’s teacher or other students. This content can be deleted by the parent.

• Content on Portfolios, Class Story and School Story: Content (including photos and videos) parents add of their child or about their child to the child’s portfolio or Class Story or School Story or any comments mentioning the child on Portfolios, Class Story or School Story. Parents may choose to select certain photos previously posted on their child’s Class Stories to be included in digital photo albums called Dojo Photobooks. We will send these selected photos as well as class details (e.g., class year, grade level) about the child to a service provider to create these Dojo Photobooks.

• Artificial Intelligence (“AI”) Parent Tools: The child’s parent may choose to provide “inputs” (which may include personal information about their child, such as their name, interests, or homework responses) and “prompts” (e.g. instructions) to the ClassDojo parent AI tools to help with ideas and activities at home (“Parent AI Tools”). For instance, a coloring page could be generated based on what the parent inputs about the child’s interests. The content created through this process, including the AI-generated “outputs” will only be shared with the child’s connected parents. For more information on the “input” and “prompts” used to generate the AI “outputs” on the Parent AI Tools, as well as the information shared with our Large Language Model (“LLM”) service providers, please see our AI Transparency Note.

Information We Collect Automatically

In addition to the information listed above, we automatically collect some information from any use of our Service (in both Student Account and Outside School Child Account areas) as set forth below.

The device and application related data is collected from the device and application being utilized to give the child access to ClassDojo accounts (e.g., the parents device if the child is utilizing the parent’s device, or the child’s device if they are logging in separately on their own device).

This includes:

• Cookies and other similar technologies: We may use first party cookies or similar technologies to identify the child’s browser or device. We will never use third party technologies in Student or Outside School Child User logged in areas of our Service in connection with advertising of our Service or other third-party services. We don't allow third-parties to advertise directly on our Service.Please read our Online Tracking Technologies Policy for more details on our first party cookies used in connection with Student and Outside School Child Users, including how to modify your cookie settings and a list of the tracking technologies we use.

• Local storage: We may also use, collect, and store information and preferences locally on your child’s device using mechanisms such as browser-based web storage (including HTTP cookies and HTML5) and application data caches.
  Like many services, ClassDojo (or our service providers) uses local storage, cookies or similar technologies to analyze trends, gather demographic information about our users, understand user engagement with the Service, administer the Service, tailor the Service for users, and to help the Service work better for users -–for example, by remembering your child’s language preferences or other information so that your child will not have to re-enter it during the next time you visit the Services.

• Device information: We collect device-specific information such as your child’s device type, device brand, operating system, hardware version and settings, device settings, file and software names and types, battery and signal strength, device tokens (to send push notifications) and device identifiers (including unique device IDs). We may also collect device event information such as crashes, system activity, browser type, browser language, the date and time of your child’s request and referral URL. This helps us measure how the Service is performing, improve ClassDojo for your child on their particular device, and send push notifications if you've opted in to receive them.

• Mobile application information: The number and information about your child’s installation (for example, the operating system type and application version number) may be sent to ClassDojo when your child installs or uninstalls that application, such as when your child installs the ClassDojo App, when your child opens the application, or when that application periodically contacts our servers, such as for automatic updates. Additionally, we may receive application state and crash log information which will help us debug and improve the ClassDojo App.

• Server log information: Like most online services, when your child uses our Service we automatically collect and store certain information in our server logs. Examples include things like:

  • IP address
  • Details of how you used our Service, such as your activity on the Service

  We may use your IP address to help diagnose problems with our servers, for security purposes and to manage the Service. Third party sharing of IP address information for analytics and advertising is not allowed for Student and Outside School Child Users. We automatically delete IP addresses tracked in server logs after six months.

• Cross-device collection: To provide users with a seamless online experience, we may link your child’s identifiers on different browsers and environments you are using, such as with our syncing technology, DojoCast.

• Product events: As children interact with the product, we collect product events, including from the child’s device, about how the product is being used, which features are used, which buttons are clicked, load time, etc. These include events such as the last activity a child started (e.g. fictional virtual currency earned for completing an adventure in Dojo Island), number of Home Points or Feedback Points given, whether the child viewed a certain report from their device, such as for Premium Features, Dojo Island events, or whether they logged in via QR code to their Student Account on the parent's device). These are collected to provide the Services, including for internal analysis on product usage and quality. We may also use it to track progress in the Service, and for sending push or email notifications to the child (as set forth below) to encourage them to take certain actions in the ClassDojo Service. Our product event logs may also include unique device IDs and IP addresses. We automatically delete IP addresses tracked in product logs after six months.

• Online Status: We collect whether you are online or not, with the purpose of sharing this with other children you play Dojo Islands with.

Basically, We don’t ask for or require children to provide personal information beyond that which is reasonably necessary to use ClassDojo. Please see this chart for the detailed categories of information we collect from each user type and how we use the information, as well as the sources from which the information was collected, the business purpose for which the information was collected and the third parties with whom we disclose personal information for a business purpose.

First and foremost, you should know that ClassDojo does not sell or rent any of your child’s personal information to any third-party for any purpose – including for advertising or marketing purposes. Information collected from students and Outside School Child Users (including personal information and information collected automatically) is never used or disclosed for third-party advertising. We also do not place any third-party advertisements in student or Outside School Child User logged in areas of the Service. Additionally, personal information collected from students and Outside School Child Users is never used for behaviorally-targeted advertising to students or Outside School Child Users by us or any third-party.

We may present contextually relevant recommendations (which means not using student or Outside School Child User personal information) for educational content for either our own products (e.g., Premium Features) or third-party products and services ourselves that we believe may be of interest to a student (e.g., our co-created content with Yale University on Mindfulness, and Heart of a Champion series) or an Outside School Child User.

We also offer a Student Data Privacy Addendum, an agreement we enter into with schools or districts that further describes our duties, responsibilities, and commitments with respect to Student Data that we collect or receive and may further limit our uses of Student Data from the uses set forth in the Children’s Privacy Policy

ClassDojo commits that its collection, use, retention, and sharing of personal information shall be reasonably necessary and proportionate to achieve the purposes for which the personal information was collected or processed and for the purposes disclosed in this Children’s Privacy Policy and Information Transparency Chart and that the personal information will not be further processed in a manner incompatible with these purposes.

Our uses of your child’s personal information are set forth below:

Non-AI Uses

In addition to the uses mentioned above, we use the information we collect from students and Outside School Child Users (or about students and Outside School Child Users from parents, teachers, School Leaders, and authorized Admins):

• To provide and improve (as allowed by law) the Service for the child, including to send push notifications or other in-app notifications to your child (e.g., to encourage them to take certain actions in the Service)
• For internal analytics on product usage
• For educational purposes
• To identify, fix and troubleshoot bugs and Service errors
• For security and safety purposes, including enforcing our Terms, and assessing and addressing offensive content (including with the information collected through student’s customer service reporting)
• To comply with legal process or other laws
• As allowed by law

Additionally, we use the information we collect from Outside School Child Users as set forth here.

AI Uses

School Use

ClassDojo uses AI Classroom Tools to help teachers generate teaching-related editable content, such as Story posts, messages, report card comments or assessments. Additionally, ClassDojo uses AI Productivity Tools to better assist teachers, School Leaders and Admins with certain non-classroom related tasks such as uploading rostering lists. Data obtained from the inputs, prompts and outputs used in connection with these various AI tools may be accessed, processed and used by ClassDojo to provide, improve and maintain the Service, perform internal analysis (including to provide metrics and data logs or activity records needed for measuring up/down time and, debugging the tools), and keep the ClassDojo platform safe and secure. To understand more about the specific “prompts” used to generate these AI insights, the information shared with the LLM Service Providers (as defined below), and ClassDojo’s use of AI, please see our AI Transparency Note.

Outside School Use

Parents can also use our AI technology tools to help them provide enriching educational experiences at home (“Parent AI Tools”). For instance, a coloring page could be generated based on what the parent inputs about the child’s interests. Or suggestions for how to explain a specific type of homework problem.

For all of the various AI tools (both in school and out of school) we are currently using OpenAI and Anthropic as our LLM service providers (“LLM Service Providers”). Childrens’ data used to provide the “inputs” (e.g., name, school, role, etc.) may be transiently retained by the LLM Service Providers to provide the Service to ClassDojo. ClassDojo has entered into a specific contract with the LLM Service Providers for “zero data retention” beyond this transient retention for the ClassDojo-provided AI tools mentioned above. This means that the prompts, inputs, and outputs (a) will not be logged for human review by the LLM Service Providers and (b) will not be retained by the LLM Service Provider. Note, however, that the LLM Service may perform automated screening of the inputs and prompts for safety purposes (the “Safety Classifiers”), which shall consist solely of metadata (including classifier types, dates, counts, and confidence scores) and shall not include any inputs, prompts, or outputs themselves (including summarizations of prompts, inputs, or outputs) or any portion thereof. LLM Service Providers may retain data from Safety Classifiers.

ClassDojo does not use any personal information contained in any inputs, prompts, or output to train any of ClassDojo’s artificial intelligence models, but does reserve the right to use de-identified information. Additionally, ClassDojo does not allow OpenAI, Anthropic, or any other LLM or AI third-party service provider it may utilize to use any children’s information (personal information or de-identified) to train, improve or develop their artificial intelligence models. This commitment includes the information contained in the chart detailed in the AI Transparency Note, such as the teacher provided inputs, used to produce the AI outputs. For more information about our retention periods for this information, please see this chart.

Basically,

Information collected from students or Outside School Child Users is never used or disclosed for third-party advertising or any kind of behaviorally-targeted advertising, and it is never sold or rented to anyone, including marketers or advertisers. Please see this chart for the detailed categories of information we collect from each user type and how we use the information, as well as the sources from which the information was collected, the business purpose for which the information was collected and the third parties with whom we share or disclose personal information for a business purpose.

ClassDojo provides AI tools to help teachers generate teaching-related content for Class Story posts, messages, assessments, thank-you notes, and report card comments. Data obtained from the inputs, prompts and outputs used in connection with these tools may be accessed, processed and used by ClassDojo to provide, improve and maintain the Service (such as generating editable content for Class Story posts, messages, assessments, thank-you notes, and report card comments), perform internal analysis (including to provide metrics and data logs or activity records needed for measuring up/down time and, debugging the tools), and keep the ClassDojo platform safe and secure. For more information, please see our AI Transparency Note.

ClassDojo also provides AI tools for parents to help them provide enriching educational experiences.

Any input data provided in the tools is not retained by model providers.

ClassDojo may send push notifications to students or Outside School Child Users. Before sending a push notification to a child, if the child or the parent sets up the child’s account on the Service, we provide notice to the parents, or obtain parental consent.  We will then provide the parent with notice (if the account was set up by them or their child) that the push notifications are being sent to their child. The device identifier for a child’s account will only be associated with other personal information once parental consent is provided. We rely on teachers to provide any necessary parental consent (e.g. acting as the agent of the parent and consenting on their behalf) if they set up the child’s Student Account and the push notifications are related to school or classroom use. These push notifications may contain information about taking an action in the Service, such as the child completing a task or other product feature or informing the child their parent has purchased additional monster parts for them. If you are a student or a parent of a child and no longer want these communications to be sent, please either turn off the push notifications on your device or contact us at privacy@classdojo.com.

Basically,

Before ever sending a push notification to a child, if the child or the parent sets up the child’s account on the Service, we will provide notice to parents, or obtain parental consent. We rely on teachers to provide any necessary parental consent if they set up the child’s Student Account and the push notifications are related to school or classroom use. Parents can always opt-out (or withdraw consent) later as well by turning off the push notifications on their child’s device or contacting us at privacy@classdojo.com.

We do not disclose any personal information about children to third-parties, except to service providers (e.g. AWS) necessary to provide the Service, authorized school personnel (such as teachers, School Leaders and Admins), as directed by the child's school, or as directed or approved by the child’s parents or legal guardians (such as through Home Island, as required by law, or to protect the security of the Service or other users. You can visit our service providers page to see the list of third-party operators collecting or maintaining personal information from children through the Service. Please contact us as set forth in the section “How Can I Contact ClassDojo with Questions” with questions about the operators’ privacy policies and collection and use practices. Additionally, at any time, you may also agree to the collection and use of your child’s personal information, but choose not to allow disclosure to certain third parties (unless disclosure is integral to the Service). For additional information on the limited other circumstances in which we disclose children’s personal information, please see the “Will ClassDojo Share any Information it Collects” Section in the Services Privacy Policy.

  As allowed by applicable laws, and in compliance with our Student Data Privacy Addendum, we may share aggregated or de-identified information, which cannot reasonably be used to identify your child, with third parties for various purposes, including compliance with various reporting obligations, to demonstrate how the Service is used, for business purposes; or to assist third parties in understanding our users’ interest, habits, and usage patterns for certain programs. If your school or district has entered into a custom Student Data Privacy Addendum, any additional restrictions on the disclosure of Student Data or de-identified data will also be set forth there.

Basically,
We do not disclose any personal information about children to third parties, except to service providers necessary to provide the Service, as directed or approved by parents or the child’s school, as required by law, or to protect the security of the Service or other users. As allowed by applicable laws, and in compliance with our Student Data Privacy Addendum, we may share aggregated or de-identified information, which cannot reasonably be used to identify your child, with third parties for various purposes, including compliance with various reporting obligations; to demonstrate how the Service is used; for business purposes; or to assist third parties in understanding our users’ interest, habits, and usage patterns for certain programs. If your school or district has entered into a custom Student Data Protection Addendum, any additional restrictions on the disclosure of Student Data or de-identified data will also be set forth there.

No Student’s Account, or Outside School Child’s Account, profile, or Portfolio is made available or visible to the general public through ClassDojo. ClassDojo does not knowingly post any child’s personal information publicly online unless the child’s teacher has explicitly chosen to do so (or allows the child to) on Class Story or School Story (under what is commonly known as “school consent” under COPPA).

For a list of what logged in student users’ and Outside School Child Users’ information can be viewed by other logged in ClassDojo users, please see our FAQ. In addition, please see our FAQ for Dojo Islands for details on the limited non-personal information of Outside School Child Users that can be viewed by Home Island Guest Users (as defined below) that play Dojo Islands without logging in.

School Use

For students using ClassDojo in the classroom (or at home in connection with school use), only the student, the student’s connected parent account(s) (which may include other adults the parent authorizes and invites), and the student’s teachers or School Leaders connected to the child’s class can see the student’s individual Student Account and Portfolio. This includes Feedback Points (if the teacher has chosen to share them with the child’s parent), Student Activity Responses, and Portfolio Comments. If a teacher displays their teacher account publicly in class, then students may see other students’ aggregated total Feedback Points (but not individual feedback points). This is similar to how paper-based sticker charts displayed in the classroom might work. Teachers, however, can choose never to project or display their own teacher account in class, and therefore keep student Feedback Points and Portfolios private for each student, their teacher(s), and their parents - and many do!

Children can only upload content (such as Student Activity Responses, photos, videos, journal entries, or documents) to a portfolio or otherwise (such as commenting on Class Stories) to the Service for school use through their Student Account. This can’t happen for children without either 1) the parent providing parental consent directly to ClassDojo; or 2) the child’s teacher representing to ClassDojo that they have provided consent through acting as the agent of the parent. Additionally, the student's teacher must approve the post made by students through their Student Account, before it is shared with parents on the student's portfolio. Once a post has been approved by the teacher, any subsequent comments or replies to that post by the student will be added without approval by the teacher and also become visible to the parent. Parents are able to view their own child's portfolio (through their own parent account) after the teacher has approved the student-submitted content as mentioned above, including Student Activity Responses. Parents will then also be able to view any content uploaded by their child, or their child’s teacher. Please note that parents may not see prior drafts of the student-submitted content or Portfolio Comments prior to the final teacher approval that allows parents to access and view and may not see all Feedback Points awarded by the teacher in school if the teacher has elected not to show these.

If the child adds content to their Student Account in the classroom, other students can't view the child's individual Student Account or Portfolio unless those other students have intentionally chosen the child's name from the list of names shown to them while logging in, or viewed the camera roll locally on the device that the child used to save the photos and videos taken by them. Teachers have the option to use individual QR codes or links specific to each student for private and individual login purposes to prevent this. However, other students in a child’s class may see the child’s avatar and name. Other logged-in students, parents (which may include other adults parents may authorize and invite), teachers, School Leaders and authorized Admins connected to the class or school can see likes, comments, the child’s avatar, and first name and last initial on Class Story and School Story posts as well as any content added by any user with access to these Stories. The Stories are not visible to the general public. Students can view or "like" content and comment on these Stories (but can't upload content such as photos or videos) and are only able to do this once either the school or ClassDojo has obtained parental consent, if under 13. Teachers have the ability to turn off the Story commenting feature for students and parents as well and can delete any individual user comment. If any user needs to report any abuse or inappropriate content on a Class Story or School Story that has not been addressed by the connected teacher or school, they may do so by emailing at safety@classdojo.com.

Class Story and School Story are visible to students, teachers, parents (which may include other adults the parent authorizes and invites), School Leaders and Admins who have logged into their accounts and are associated with that particular class or school. All content added by any user may be seen by other logged-in users with access to these Stories, as well as the user's name (only first name and last initial for students) and their profile picture, if added (for teachers, School Leaders, Admins or parents), or their ClassDojo monster (for students) posted next to the comment or content. They are not visible to the general public. Parents (which may include other adults the parent authorizes and invites), teachers, School Leaders, and Admins can add content or comments to these stories. Students can view or "like" content and comment on these stories (but can't upload content such as photos or videos) and are only able to do this once either the school or ClassDojo has obtained parental consent, if under 13. Teachers have the ability to turn off the Story commenting feature for students and parents as well and can delete any individual user comment. If any user needs to report any abuse or inappropriate content on a Class Story or School Story that has not been addressed by the connected teacher or school, they may do so by emailing at safety@classdojo.com.

If a student uses Class Islands in the classroom, other students in a child’s class may view the child's content and interact with the child as set forth here, but still can't view the child’s individual Student Account or Portfolio. Additionally, any customization of the child’s avatar or monster by the child within either their Student Account or Outside School Child Account or either Dojo Island (e.g., Home Island or Class Island) is viewable within both the child's Outside School Child Account and Student Account (and thus viewable by the child's teacher or other students in the classroom). ClassDojo may notify and share information about these reports with parents if follow-up is necessary based on the information collected. A teacher may disable access to Class Islands at any time.
Teachers may share their classes, including Feedback Points, Portfolios, and Class Story, with other teachers or school leaders connected to their school.

Outside School Use

Home Points, Rewards for Skills awarded within the Outside School Child's Account, content uploaded by children within their Outside School Child Account, or any Premium Features used outside of school are viewable by the parent and any children accessing such Premium Features outside of school within their respective accounts or those users that the parent allows access. The content is not viewable by the child's teacher or other students.

For Outside School Child Users, if a child is also utilizing certain features approved by their parent, such as our Premium Features, or Home Islands then other children and users may view content and interact with each other as set forth here. Additionally, the customization of the monster by the child within Premium Features or the Home Island may be viewable within the child's Student Account (and thus viewable by the child's teacher or other students in the classroom). In addition, please see our FAQ for Dojo Islands for details on the limited non-personal information of Outside School Child Users that can be viewed by Home Island Guest Users (as defined below) that play Dojo Islands without logging in.

Parents have the ability to choose to participate in Family Chat to communicate with other parents in the school. Unless a parent chooses to block someone or opt out of Family Chat, the parent’s name and their child’s first name and last initial will appear in the list of people others in the school can message. The same information will appear in the context of the message as well, so that others know who else is in the message and who sent which message.

Student Accounts: Only the student, their connected parents and teachers or School Leaders can see the content in the Student Account, including Feedback Points (if the teacher has chosen to share them with parents), Student Activity Responses, and Portfolio Comments. Other logged in students, parents, and teachers connected to the class or school can see likes, comments, the student's first name and last initial, and ClassDojo avatar on Class Story or School Story posts. If a teacher displays their teacher account publicly in class, then students may see other students’ total Feedback Points, and potentially classwork on Portfolios. Students can upload content to their Portfolio through their Student Account, but teacher approval is required before parents can view it. Once approved, comments are automatically visible to parents. If Class Islands is enabled, other students can view and interact with the content but not access the child's individual Student Account or Portfolio. Avatar or monster customizations by the child are visible in both the Student Account and Outside School Child’s Account and can be viewed by the teacher and classmates.

Outside School Child Accounts and Family Chat: Only the child and their connected parents or family members will see content uploaded not for school use, including Home Points, Rewards or Skills; the content is not viewable by the child’s teacher or other students. Other children may be able to interact and see some information as set forth here, if the child is using certain Premium Features or their Home Dojo Island after parental approval. In addition, please see our FAQ for Dojo Islands for details on the limited non-personal information of Outside School Child Users that can be viewed by Home Island Guest Users (as defined below) that play Dojo Islands without logging in.Other parents in the school can also see the parent name and their child’s first name and last initial if the parent has not chosen to turn off Family Chat for themselves.

Basically,
No Student’s Account, or Outside School Child’s Account, profile, or Portfolio is made available or visible to the general public through ClassDojo.

Retention and deletion of Student Data and education records is at the direction of the school. We enter into Student Data Privacy Addendums with schools or districts that further describes our duties, responsibilities, and commitments with respect to Student Data that we collect or receive. There may be some content created by students that a parent, legal guardian or student may also elect to maintain when a school requests deletion - known as Student-Generated Content. Please see our FAQ for details on how to request to maintain Student-Generated Content.

In addition, ClassDojo will not retain a child’s personal information for any longer than is necessary for educational purposes or legal obligations, or to provide the Service for which we receive or collect the child’s personal information, including if a child’s parent directs us to retain certain content by electing to purchase our Memories or Dojo Photobooks features. Additionally, we only keep a child’s personal information for as long as his or her Student Account or Outside School Child Account is active, unless we are required by law or the child’s school (for Student Accounts) to retain it, need it to ensure the security of our community or our Service, or to enforce our Terms.

More specifically, ClassDojo operates a student data protection policy to protect all students’ (not just users under 13) information (“Student Data Protection Policy”):

1. One year deletion policy for Feedback Points: To protect students, ClassDojo sets limits on how long students’ Feedback Points given in the classroom or school setting are retained. For all students, Feedback Points older than 12 months are automatically deleted. This means Feedback Points cannot exist long-term. Teachers can delete Feedback Points at any time. School Leaders can also delete classroom feedback points at any time. For more information on Home Points, please see our FAQ.
2. Deleting inactive Student Accounts: If a student’s Student Account is inactive for twelve months or more (meaning no student has logged into their account for twelve months), ClassDojo will automatically delete the Student Account. Learn more about how we delete Student Accounts here. Please note that certain content 1) within a Student Account or student portfolio (uploaded by the student, teacher, or parent), such as photos, videos, Student Activity Responses or Portfolio Comments, or 2) uploaded by a teacher, School Leader, parent, or student through Class Story or School Story may be kept after deletion of a Student Account as we are required to retain these at the direction of the school (e.g., for legal compliance reasons such as maintenance of “education records” under FERPA or “Student Data” under state student privacy laws or equivalent international laws). This content may also have been selected by the student’s parent to be retained by us through the parent’s purchase of our Memories or Dojo Photobooks features. Please see our FAQ about how to request deletion of this content.

For more information on the deletion of content related to our Premium Features or Outside School Child Accounts (and not school-based Student Accounts or content), please see our FAQ. ClassDojo will also delete inactive Outside School Child Accounts. Please see our Information Transparency chart and AI Transparency Note for more details on specific retention periods.

Even if you delete your account, keep in mind that the deletion by our service providers may not be immediate and the deleted information may persist in backup copies for a reasonable period of time. We may retain de-identified data for as long as we deem appropriate or as otherwise allowed by law or as further limited by any school or district’s Student Data Privacy Addendum.

Basically,

We only keep a child’s personal information for as long as the account is active, unless we are required by law or the child’s school (for Student Accounts) to retain it, need it to enforce our policies or to ensure the security of our community. Additionally, we protect students with our industry-leading Student Data Protection Policy: (1) we automatically delete their Feedback Points given in the classroom after a year, and (2) we delete Students’ Accounts if they’re inactive for more than twelve months. Please note that this does not include certain content uploaded by the teacher, parent, or student to the portfolio that may be considered an “education record” under FERPA or other state student privacy laws as we are required to retain these at the direction of the school. ClassDojo will also delete inactive Outside School Child Accounts. We may retain de-identified data for as long as we deem appropriate or as otherwise allowed by law or as further limited by any school or district’s Student Data Privacy Addendum.

At any time, you have the right to (with certain limitations when “school consent” is used):

• Access, review and correct your child's information;
• Direct us to delete your child’s information;
• Refuse to permit us to collect further personal information from your child and request that we delete the personal information that we have already collected from your child; and
• Agree to the collection and use of your child’s personal information, but choose not to allow disclosure to certain third parties (unless disclosure is integral to the Service)

Please keep in mind that a request to delete information or a refusal to permit disclosure of the information to third parties may affect your child’s ability to access the Services or use certain features. To exercise any of these rights, please see below.

Access, Correction, and Deletion Rights under COPPA

We support access to, correction, and deletion of children’s personal information by the student or their parent or legal guardian, either by 1) assisting the school in meeting its requirements for access, correction, and deletion or by responding to parent or legal guardian requests we receive from schools, or 2) directly responding to requests from parents or legal guardians when the information is collected from an Outside School Child User, and ClassDojo obtains the parent’s consent directly (not school acting as the agent of the parent and consenting) - such as when they are using our Premium Features or use ClassDojo not connected to a school.

In addition to the choices provided to you as a parent under COPPA set forth below, you may also have certain other rights relating to your personal information, subject to local data protection laws and the jurisdiction you reside in. See the “What are ClassDojo’s Commitments to Providing Transparency and Your Rights?” Section in our Services Privacy Policy for more information on your rights.

1. Outside School Child Accounts: If your child’s Outside School Child Account was set up directly by your child, or you as their parent or legal guardian, set up their Outside School Child’s Account (either method only after we parental consent), or you allow your child access to Premium Features, and you have a parent account connected to your child, you may access, review, correct, or delete any of your child’s personal information in the Service by contacting us here once you are signed in to your parent account.
   When you delete your child’s account, we delete the content or personal information uploaded as set forth in our FAQ. Please note, however, that any content uploaded (e.g., photos, videos, Student Activity Responses, Portfolio Comments, Class Story Comments), that is requested as part of a Student Account (that might be linked to your child’s Outside School Child Account) class at a school, or otherwise directed by your child’s teacher or school, is retained at the direction of the school (e.g., for legal compliance reasons such as maintenance of “education records” under FERPA or “Student Data” under various state student privacy laws or equivalent international jurisdictions). To correct or delete this content, please contact the appropriate official at your child’s school. If the school determines that the request should be implemented, the school may either make the change themselves or submit the request to ClassDojo by contacting us here.

2. Student Accounts: If your child’s school set up their Student Account directly and provided consent by acting as an agent and consenting on your behalf and you do not have a parent account connected to your child, please contact the appropriate official at your child’s school to access, review, correct or delete any of your child’s personal information in the Service. If the school determines that the request should be implemented, the school may either make the change themselves or submit the request to ClassDojo by contacting us here. A parent or legal guardian who has a ClassDojo parent account and is already connected to their child and who also provided parental consent directly to ClassDojo in addition to the school, may at any time contact ClassDojo directly by contacting us here once you are signed in to your parent account to access and review their child’s personal information in the Service, but correction or deletion requests should still be made to the child’s school first.

For either method described above, we will use commercially reasonable efforts to process such requests in a timely manner consistent with applicable law. We will need to verify your identity, for example by requiring that you provide acceptable forms of personal identification as set forth in our FAQ.

Stop Collecting Further Personal Information or Restrict Disclosure under COPPA

Additionally, at any time, for Outside School Children Accounts, or Premium Features, you can refuse to permit us to collect further personal information** **from your child by emailing privacy@classdojo.com from the same email used to create your parent account or by contacting us here and request that we delete the personal information that we have already collected from your child as set forth above. Please keep in mind that deleting records may require us to terminate the account in question.

Additionally, at any time, for Outside School Children Accounts you may also agree to the collection and use of your child’s personal information, but choose not to allow disclosure to certain third parties (unless disclosure is integral to the Service).

 
Basically,

We support parents’ access to, correction and deletion of their child’s personal information. We do this by either working with schools or by directly responding to requests from parents or legal guardians for Outside School Child Users whom we have direct parental consent for (e.g for Premium Features or use of ClassDojo outside of the school).

Just email us at privacy@classdojo.com from the same email used to create your parent account or contact us here once you are signed in to your parent account and we’ll be happy to help. Please note, however, that some content may need to be retained at the direction of the school for legal compliance reasons. In these cases, contact your child’s school to send us the request and we will happily process the request. In addition to the choices provided to you as a parent under COPPA set forth below, you may also have certain other rights relating to your personal information, subject to local data protection laws and the jurisdiction you reside in. See the “What are ClassDojo’s Commitments to Providing Transparency and Your Rights?” Section in our Services Privacy Policy for more information on your rights.

In addition to the choices above, parents can disable Home Islands for their child. This will prevent them from using Home Islands outside of school, but will not affect use of Class Islands in school. For more information see the FAQ.

Parents can disable their child from accessing monster customizer and revoke consent.

ClassDojo follows the U.S. FTC’s COPPA rules for parental consent, including, where applicable, the use of which is commonly referred to a “school consent” if a school or teacher elects to utilize ClassDojo in the classroom. ClassDojo will provide all required notices and disclosures for schools to provide to parents when utilizing school consent. More detail on how ClassDojo obtains parental consent and what type of verifiable parental consent is used can be found here. Although not required under COPPA, we may choose to impose parental consent requirements on students and Outside School Child Accounts 13 and above at our discretion. ClassDojo does not obtain parental consent for Home Island Guest Users as ClassDojo will either (i) not collect any personal information from such Home Island Guest Users or (ii) only collect limited device or other persistent identifiers (e.g. [ ] ) that may be considered personal information (and not further collect any other personal information) solely for providing support for the internal operations (as that term is defined under COPPA) of Home Island (e.g. to authenticate the Home Island Guest User).

ClassDojo extends the U.S.-based COPPA consent protections in all jurisdictions, even if not required. If we rely on other legally applicable grounds for processing children’s personal information (e.g. if we rely on legitimate interest in the European Union and the United Kingdom) when acting as a Controller (not in connection with school use), we will still use the FTC COPPA consent methods described to provide further transparency for parents.

If a child is using Home Islands, Dojo Tutor, or the child (or their parent) is using some of our Premium Features or Dojo Photobooks, some of the child’s data, including what may be considered Student Data under various state student privacy laws or education records under FERPA, will be used and shared between in school and out of school use (use not in connection with a school) and the parent will have received Direct Notice of, and have provided consent for this use and sharing. For example, if a child is connected to a school, the parent can elect to have the child's data obtained from school use then used to fill in the child's name for the Outside School Child Account. Prior to this sharing, the child’s parent will have consented to this use and sharing. See our FAQ for more detail on what information is shared between Outside School Child Accounts and Student Accounts. Additionally, see here for more information on Dojo Islands and as well as our FAQ on Dojo Tutor. We have also obtained authorization through our Student Data Privacy Addendum and Terms of Service entered into with schools or districts to allow for this limited use and sharing of Student Data or education records. If your school or district has a custom Student Data Privacy Addendum that limits this sharing, we will also honor this.

Additionally, parents may choose to link their ClassDojo Services account with a Dojo Tutor account. If a parent signs up for Dojo Tutor using their ClassDojo account, ClassDojo may share and use the parent’s ClassDojo Services login credentials (e.g., ClassDojo email address, user name) and their child’s name (and possibly other limited fields of Student Data or personal information of the child that the parent allows) to pre-populate the parent’s Dojo Tutor profile. Parents will have been prompted with Direct Notice of, and will have consented to that use and sharing of your child’s Student Data and personal information for this use. While the child’s personal information (e.g., name) and tutoring information (e.g., tutoring assessments) will be linked and accessible in both the parent’s Dojo Tutor and ClassDojo Services accounts, the child’s Student Account information on ClassDojo will remain separate and viewable only through the parent’s ClassDojo Services login, ensuring that school information remains segregated and separate from non-school information.

Basically, a limited set of student data is shared for the same child's out of school use.